Refund policy

AI Legacy Books - Return and Refund Policy

Effective Date: March 22, 2025

At AI Legacy Books, we strive to deliver high-quality digital products that meet your expectations. Due to the nature of digital downloads, our refund policy reflects industry best practices and customer protection.

1. Refund Eligibility

Since digital products cannot be returned once accessed, all sales are final. However, we may offer refunds under the following circumstances:

Refunds will be considered if:

• The product file is corrupted or defective.

• You were charged multiple times for the same product.

• You purchased the wrong product by mistake and have not accessed or downloaded the file.

2. Non-Refundable Situations

We are unable to issue refunds under the following conditions:

• The product has been downloaded or accessed.

• You changed your mind about the purchase.

• Your device is incompatible with the file format.

• You failed to download the product before the link expired.

• Misuse of the product that results in unexpected performance issues.

3. How to Request a Refund

If you believe you qualify for a refund, please follow these steps:

1. Contact our support team at support@ailegacybooks.com within 7 days of your purchase.

2. Provide your order number, proof of purchase, and a detailed description of the issue.

3. If applicable, include screenshots or error messages to help us investigate the problem.

Our team will review your request and respond within 3-5 business days.

4. Resending Download Links

If your download link has expired or you lost access, please email us at support@ailegacybooks.com with your order number. We will gladly resend the link if download attempts have not been exceeded.

5. File Integrity Guarantee

We ensure that all our digital products are tested and functional before being made available. If you encounter issues with a file, we will work with you to provide a replacement file or alternative solution.

6. Contact Information

For refund inquiries or questions, please contact:

📧 support@ailegacybooks.com

We appreciate your understanding and support.